Important Info for Refund Policy
Please note that while we are quite flexible with our refund policy, due to the nature of digital products, we do not offer an unconditional refund policy. We urge you to fully understand our product offerings before making a purchase decision.
Genuine refund requests are always approved. However, non-genuine requests, such as purchasing an accou nt, downloading large batches of products, and then requesting a refund, are discouraged. Genuine requests include, but are not limited to, cases like an incorrect/duplicate purchase etc.
* The monthly is a recurring monthly membership and your account will be charged monthly however there is no obligation and you can cancel at anytime through your account or by contacting us.
* The onetime payment membership is a lifetime membership that you only need to pay once and no recurring fees payable in the future.
* The regular monthly and onetime payment membership gives you access to all products EXCEPT the BigProductStore Exclusive Products library.
* The monthly and onetime payment Ultimate Membership gives you access to all products INCLUDING the BigProductStore Exclusive Products library.
Delivery Policy: This is a digital membership and you will receive a login email outlining all the login information that you can use to login to your account. This email will be instantly dispatched to you once you have successfully placed your order, please check your email for the login details.
Thank you for your purchase at makemoneyworkonline.com. We aim to provide high-quality digital products and services through both subscription plans and individual product sales. Due to the nature of digital products, we consider all sales final once the product is delivered. By completing your purchase or subscribing to our plans, you agree to this Refund Policy.
1. Clear Guidelines for Refund Eligibility
- Digital Products: Since our products are digital, non-tangible, and irrevocable, we generally do not issue refunds once a product has been delivered or a subscription has been activated. We encourage customers to review product descriptions and confirm that they fully understand what they are purchasing before completing any order.
- Subscriptions: Subscription fees are non-refundable after payment has been processed, including renewals. Subscribers can cancel their subscriptions anytime to avoid future charges but will retain access for the remainder of the billing period.
2. When Refunds Are Possible: Our Exception Policy
While refunds are not typically provided, exceptions will be considered under the following circumstances:
Refund Options for Digital Purchases
- Non-Delivery of Product: If you do not receive the product due to issues with your email provider or server, contact us within 7 days of purchase. We will ensure delivery or issue a refund if delivery cannot be completed.
- Download or Access Issues: If technical issues prevent you from downloading or accessing your product, please contact us within 3 days of purchase. We will resolve the issue or, if unresolved, issue a refund.
- Major Defects: If a purchased product has a significant defect, notify us within 3 days of purchase. We will work to correct the defect within 72 hours or offer a refund or replacement.
Special Cases for Subscription Refunds
- Technical Access Issues: If you are unable to access your subscription due to technical problems caused by our platform, we will work to resolve the issue. If the issue cannot be resolved within 7 days, you may request a refund for the affected billing period.
- Unauthorized Charges: If you believe you were charged incorrectly or without authorization, please contact us immediately. Refunds will be issued if we confirm the error.
3. Affiliate Purchases: Refund Rules You Should Know
If you purchase our products through an affiliate link on a third-party site, please be aware that refund requests must follow the terms and conditions of the affiliate site. makemoneyworkonline.com is not responsible for refunds on purchases made outside our platform.
4. How to Request a Refund: A Step-by-Step Guide
To request a refund under the exceptions outlined above:
- Contact our support team via [Your Contact Form or Email] within the specified time frame (3–7 days depending on the issue).
- Provide detailed information, including the order number, purchase date, and a description of the issue.
- Our team will review your request and respond within 12–24 hours.
5. Key Points to Remember About Refunds
- Refunds for subscription plans will only apply to the current billing cycle. No partial refunds will be issued for unused time.
- Refunds for individual purchases will not apply if the product has been downloaded, accessed, or modified.
You can reach our support team via [Your Contact Form or Email].
Last Updated: 26th December ,2024